Complaint not upheld
Bitcoin withdrawal looks smaller in my wallet
RaceUp Casino sent my bitcoin short. The withdraw page said roughly $1,190 and the wallet said $1,162 when it landed. Not a massive amount but it's mine.
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The conversation
6 replies · Oldest firstThis case is rejected. The public conversation is kept for the record.
This case is rejected. Public replies are closed.
What BTC quantity did you request and receive? Dollar estimates can change between screens. Please send the transaction output privately so we can compare the coins before looking at a dollar difference.
0.013 requested. Wallet 0.013. So have I got this completely wrong
Those quantities match. Does the request promise a fixed dollar payout, or does it identify BTC with an estimated dollar value?
It says estimated. I was staring at the dollars. Didn't sell it, just looked at the wallet number.
Checked the output like you said. 0.013 confirmed and available, no fee taken from that quantity. You can close this.
Closed with no shortfall established. You received the requested 0.013 BTC; the two screens showed different dollar estimates.