The slots cannot be paying correctly

A losing session alone doesn't establish a game fault. Are you reporting a particular missing win, an incorrect debit or a round that failed to settle? If so, please send the round reference and relevant history privately.

The fault is it doesn't win. I don't have every spin recorded, who records every spin?

You don't need to record every spin. We do need an identifiable disputed event or another basis for a refund beyond losing. If the casino history shows one, send that entry. Please also say whether €1,270 is net loss or the sum of deposits.

Deposits. I withdrew €150 earlier in the month. Still a stupid amount gone. Thought you'd be able to make them check the games.

Thank you for correcting the amount. We haven't established a €1,270 net loss, missing payout or specific malfunction. Please provide an identifiable issue by 9 September if you'd like this case investigated further. We can't guarantee recovery of normal gambling losses.

I haven't got anything else. I'm done with it.

Closed as rejected for insufficient identifiable grounds. That does not mean the player fabricated evidence; none was established either way. The supplied description concerned session losses without a disputed transaction we could investigate.