Check a casino: complaint history, status and how it treats players

Casumo held a C$2,850 withdrawal inside a repeated bank-statement verification loop: documents were accepted, then requested again across multiple weeks. The linked complaint shows no completed payout path after those acceptances. The verification loop remains unresolved.

• Accepted bank proof keeps turning into proof required

Coolzino’s linked cases include a frozen Dog House feature that was later credited and paid (€537.60), and a source-of-funds check on a €3,120 withdrawal that completed after verification. Trusted reflects those resolved handling records on the public complaints.

• The bonus round finished and the wallet forgot it
• They want bank documents and I do not know what to hide

FelixSpin’s linked case started as a “paid” withdrawal that had not yet arrived (£240). The record was closed after the player confirmed receipt. Trusted reflects that the payout dispute was chased through and resolved on the public complaint, not that delays cannot happen again.

• Paid status but nothing in the bank

Flappy Casino’s linked record shows a mobile withdraw-button failure later paid (€490 player-confirmed), and a duplicate-debit claim that was not established and was rejected. Trusted reflects workable resolution and a reviewed rejection on the published cases.

• Charged twice for a twenty pound deposit
• Withdraw button will not work on my phone

Fridayroll’s linked case concerned a self-exclusion request that was not applied before further deposits. The record closed with a refund and exclusion confirmed by the player (£360). Trusted reflects that serious account-control failure was corrected on the published complaint.

• I asked them to stop my account and kept depositing

GoSlot reversed a €1,980 Money Train 3 win overnight: an earlier export showed the round completed, a later export showed it cancelled, and only the €2 stake was returned. The linked complaint says no provider void record was produced. The reversed result remains unresolved.

• The same round says completed in one export and cancelled in the next

Granawin’s linked complaint was closed as rejected after the player corrected the filing: the receipt and login site identified Grandwin, not Granawin. Unrated means that record does not establish a Trusted or Cheated conclusion about Granawin itself.

• I selected the wrong casino when filing

Hello Casino approved an ₹82,000 cash withdrawal, then removed the bank method from the cashier and offered a replacement route the player cannot use as a local resident. The linked complaint leaves no workable payout path. The approved withdrawal remains unresolved.

• Approved withdrawal but every replacement method is unavailable

Ivibet’s linked complaints were reviewed and rejected on disclosed bonus rules: a free-spins cashout cap, and a documented max-stake breach on one spin during wagering. Trusted here means the operator explained the terms and the outcomes were closed on that basis — not that every player will like the rule.

• They voided a win over one spin
• Why does finishing wagering not give me the whole balance

Lapilanders held €2,275 after a returned bank transfer, accepted corrected details the next day, then left the replacement pending for weeks. The linked complaint later recorded a resolved replacement; the warning reflects the extended delay after the casino had accepted the fix.

• Six weeks waiting for a replacement transfer

Lucky Ones removed an €1,840 Book of Dead win by citing bonus rules after the player declined the bonus, deposited cash, and played from a cash wallet. The linked complaint includes a declined-bonus receipt. The removed win remains unresolved.

• A bonus I declined became the reason for taking my win

LuckyHills’ linked complaint alleged that slots were “not paying” after a losing session, without an identifiable missing win, incorrect debit or malfunction. The case was rejected for insufficient grounds. Unrated means that record alone does not justify Trusted or Cheated.

• The slots cannot be paying correctly